Lingo Tours continually considers current travel safety recommendations which are advised by federal, state and local government bodies and by organizations such as the European Tourism Association (ETOA). These help us understand and define what is considered safe areas for group travel so they can be followed and adhered to. In the case of heightened threats (such as terror, weather, civil unrest or any other safety threat that could compromise group safety), Lingo Tours and all Lingo Tours employees and groups will avoid the compromised areas that are deemed unsafe.
In the event of an emergency situation while on tour, the group must follow all the instructions given by the Tour Manager. If the group is not all together, separated group members should immediately re-join the main group or follow instructions given previously regarding the group congregation point.
In the case of an armed attack, all travelers must adopt the “Run, hide, tell routine”:
1. Run - don't hide under a table or play dead. Run out of the building. Don't try to negotiate.
2. Hide - if you can't get out of the building, barricade yourself behind a steel door, stay quiet and turn your phone on silent.
3. Tell - phone the police as soon as you can, give exact locations, what kind of weapon the terrorist might have had, and if there are any casualties.
For more information on this routine or to watch a short video on the topic, please visit the UK government's National Counter Terrorism Security Office website: https://www.gov.uk/government/publications/stay-safe-film